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Thank you for choosing Konisko ! We are committed to providing you with the best shopping experience possible. Please take a moment to review our shipping policy.
1. Shipping Rates
Shipping rates are calculated based on the total weight of your order and the shipping destination. We offer several shipping options to choose from at checkout, including standard and expedited shipping. You can view the shipping rates applicable to your order during the checkout process.
2. Processing Time
Orders are typically processed and shipped within 1 business days after payment is received. During peak seasons or promotional events, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Methods
We partner with reputable shipping carriers to ensure your order is delivered safely and on time. Depending on your location and shipping preference, we offer the following shipping methods:
- Standard Shipping: Estimated delivery within 3 to 10 business days.
- Expedited Shipping: Estimated delivery within 15 business days.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.
4. International Shipping
We currently offer international shipping to select countries. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Please check with your local customs office for more information on applicable fees.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by entering the tracking number on our website or the carrier's website.
6. Shipping Restrictions
Please be aware that certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. We do not ship to P.O. boxes or APO/FPO addresses.
7. Shipping Damages or Lost Packages
In the rare event that your order arrives damaged or is lost in transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure you receive a satisfactory outcome.
